In 2015, SBS was appointed by Nottingham City Homes to design and install solid wall insulation systems for more than 1,200 private and social housing properties in the Nottingham area. Worth up to £10m, the scheme was procured via the Efficiency East Midlands (EEM) Solid Wall Insulation Framework.
Work has progressed steadily since then and the latest phase is due for completion in November 2016. The results have been outstanding, with excellent resident satisfaction scores and rapid progress on site.
A key reason for this has been the support of PermaRock Products - the chosen EWI system manufacturer - which has provided dedicated technical staff to maintain a constant presence on site, checking ongoing work to ensure strict adherence to the specification. This has minimised waste, defects and lost time, and has ensured smooth, trouble-free hand-overs to the client.
SBS has treated a variety of different housing types, working with PermaRock to design and seek approval for a variety of purpose-developed insulation systems.
Resident liaison has also been first class and this has been instrumental in achieving high customer satisfaction and minimising 'no-access' delays. SBS has also made use of pilot properties in each of the scheme's neighbourhoods, and - with PermaRock's backing - it has set up a dedicated local training facility to support operatives, clients and apprentices. To date, over 250 operatives have been trained through the facility.
To date, SBS has also created 5 new apprenticeships through the scheme, with apprentices working in the offices, in a local depot and on-site (as installation operatives).
SBS has also helped secure extra funding and finance for the works. The use of ECO and Green Deal Communities funding helped the client's budgets to go further, as did proactive efforts to maximise efficiency savings throughout the supply chain. Through an FCA-regulated relationship with Barclays Partner Finance, SBS was also able to offer private homeowners cost effective finance on the cost balance of the installations. In all, over 100 private residents took advantage of the subsidised works, thereby extending the positive social impact of the scheme.
During the works, the project was presented as an example of best practice to inspectors from the then Department of Energy & Climate Change as part of their industry investigations for a formal review known as 'Every Home Matters.'